Dutch Bangla Bank Limited Job Circular 2020

Dutch Bangla Bank Limited Job Circular 2020

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Job Information
Employer: Dutch Bangla Bank Limited
Number Of Posts See the recruitment notice below
Job Location Any where in Bangladesh
No. of Vacancies See the recruitment notice below
Job Nature Full time job
Job Type Govt Jobs
Gender Both males and females are allowed to apply
Age Limitation 18 – 30 years
Qualification Graduate pass, Diploma Pass,HSC pass, SSC pass, JSC pass
Experience See recruitment notification below
Salary As per police job circular image
Published Date 08, August, 2020
Application Deadline 20, August, 2020
currency BDT
hiring organization
Dutch Bangla Bank Limited
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Company Information
Company Name Dutch Bangla Bank Limited
Company Type Company Jobs
Official Website https://www.dutchbanglabank.com

Dutch Bangla Bank Limited Job Circular 2020

Dutch Bangla Bank Limited Job Circular 2020
Dutch Bangla Bank Limited Job Circular 2020
Job Context
    Answer phone calls and handles customer inquiries related to Bank Products.
Job Responsibilities
  • Research required information using available resources and answer to customer queries
  • Answer calls and handles customer inquiries
  • Manage and resolve customer complaints & requests
  • Enter new customer information into the system, update existing customer information
  • Provide customers with product and service information
  • Process requests, forms and customer appeals
  • Route calls to the appropriate resource
  • Identify and escalate priority issues
  • Follow up customer calls where necessary
  • Complete after call works
  • Document all call information according to standard operating procedures
Employment Status

Contractual

Educational Requirements
  • Minimum 4 Years of Graduation/ Masters from a reputed university or equivalent degree with Two (02) 1st Division/Class and NO 3rd division/class in any public examination.
Additional Requirements
  • Age 23 to 30 years
  • Preference will be given those have experience.
  • Both males and females are allowed to apply
  • Must have good interpersonal skills to understand customers concerns
  • Must also have good knowledge of computer operations and communications to use call center systems efficiently
  • Willing to work and on 24 X 7 roster basis, including weekends and public holidays.
  • Must be able to learn quickly to acquire the product & process knowledge related to service
  • Willing to work at the times required by call center management
Job Location

Dhaka

Salary
  • BDT 20,000 (Monthly).
Compensation & Other Benefits
  • Provident fund, Insurance, Gratuity
  • Festival Bonus
  • Allowance

Apply Now

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